Information Technology Support Analyst

Regular Full-Time

Competition No. 17-05
Internal/External Opportunity
This is a Unionized Position (CUPE Local 374)
Located adjacent to downtown Victoria, Esquimalt is a residential community (population 17,000) with extensive amenities including beautiful parks and beaches, scenic waterfront walkways as well as modern recreational facilities, schools and commercial services.
The Information Technology Department is seeking a motivated individual to fill a full-time regular Information Technology Support Analyst position. Reporting to the Information Technology Manager, the Information Technology Support Analyst is responsible for the day to day operation and support of the Township’s computer systems, applications, servers, networks, telephone systems and mobile devices. This includes: installation, configuration and upgrades of new and existing systems; routine monitoring, maintenance, patches and system backups; and providing technical support via a Help Desk.
The ideal candidate will have a Bachelor’s Degree in computer technology, five years of recent experience with server and network hardware and software installation and support, and two years customer service support experience, or an equivalent combination of education and experience, with a current and valid Class 5 BC Drivers Licence.  Other preferred qualifications include:
  • Cisco Certified Network Associate certificate in routing and switching or equivalent
  • Microsoft Certified Professional (MCP) certification in one of Server, Exchange, Dynamics, or SQL server
Prior to applying, please visit for the full job description.
Salary:                         $36.92 – $39.83 hourly plus benefits
Hours per week:          35
Please submit your resume by 4:00 p.m. on Friday, January 27th to: or by mail to the Attention of Jon Woodland, Manager of Information Technology, to the address shown below.
We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Location: Esquimalt, BC
Region: South Vancouver Island
Professional Categories: Information Technology
Posted: January 11, 2017, 9:46 am
Expires: January 27, 2017, 4:00 pm