BC Local Government Job Posting Service


Business Services Manager

Regular Full Time (Exempt)

One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that we hope includes you.
Our Planning and Development Department has a new and exciting opportunity for a strategic thinker to join our management team.  We are looking for an individual with a keen business sense, an interest in continuous improvements and a passion for municipal development processes.  This position plays a key role as the departmental liaison between Planning and Development and the broader organization on City priorities and interdepartmental projects. The Business Services Manager is also responsible for analyzing information to create and present reports to Council.  To fill this role, we are looking for a leader that can excel in developing strong relationships within our department and across the organization to collectively focus strategic opportunities in support of City excellence.
Reporting to the General Manager, Planning and Development, you will be a peer to other members of our senior management team including: Director Development Servicing, Director Community Planning, Building Permits Manager - Inspections as well as Building Permits Manager - Approvals.  This is an exciting opportunity to be part of a diverse and strategic team of public service leaders. Our team is creative, flexible and supportive!  If you are an analytical thinker with a strong business sense and an interest in learning more about urban planning, you may have found your next opportunity!
The ideal candidate will have strong written and verbal communication skills, excellent critical thinking skills, and experience in report writing, financial and data analysis.  This will be supported by excellent interpersonal skills and a natural ability to build and maintain effective working relationships.  This individual will be highly organized with a proven ability to manage multiple concurrent projects and demands, including identifying stakeholder interests, financial opportunities, organizational priorities, and other strategic tools and techniques. This position will play a key role in supporting organizational success by leveraging their work to champion the City’s continuous improvement goals and business plan priorities. 
The ideal candidate will have a Bachelors Degree in Business, Commerce, Public Policy and/or another relevant discipline along with a minimum of 5 years of related experience in strategic management role.  An MPA, MBA or experience within a municipal or regional government setting may be considered an asset.  This is an exciting opportunity for a passionate and talented individual to take on a leadership role in a progressive and growing city.

  • Creativity in finding solutions and envisioning new ways to deliver public services. 
  • Experience leading divisional strategies and business plan objectives.
  • Skills in making effective, professional presentations to a board or Council.
  • Ability to utilize data to draw logical, analytical conclusions.
  • Track record of success in promoting and maintaining a work environment which fosters and rewards teamwork, initiative, accountability, diversity and innovation.
  • Ability to adapt to a continually evolving environment centred around team focused, fast-paced workplace design.
  • Strategic thinking and strong financial skills through experience managing budgets, analyzing expenditures and familiarity with the costs and framework of service agreements.
  • Advanced research, analytical and problem solving skills, with an ability to identify and interpret emerging issues.
  • An understanding of the strategic direction of the City.

Good people make Coquitlam great - sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too!
The City offers a competitive salary and an excellent benefits package. This position is based in Coquitlam with some flexible, remote work options available.  The City has a vaccination policy in effect with requirements for all current and future employees.
Applicants under consideration may be required to undergo a police security clearance evaluation.

Please apply online at by 11:55 pm on February 3, 2022.
The City of Coquitlam is an Equal Opportunity Employer.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Organization: Coquitlam (City)
Region: Lower Mainland
Professional Categories: Business Analysis/Services
Posted: January 14, 2022, 9:19 am
Expires: February 3, 2022, 11:55 pm
Employment Type: Full Time
Employment Length: Permanent
Education Requirement: Bachelor’s degree
Job Experience: 5 years or more