BC Local Government Job Posting Service

Public Engagement Specialist

Position Status: Full-Time Regular
Department: External Relations
Employee Group: Teamsters Local 31
Location: 4515 Central Boulevard, Burnaby
Salary Range/ Wage Rate: PG 29 $88,217.34 - $104,313.61 annually
Our External Relations Department is seeking a Public Engagement Specialist who will actively contribute to the collaboration and stakeholder engagement work required to help identify and implement solutions to some of the key challenges affecting the long-term livability, sustainability and prosperity of the Metro Vancouver region. This will involve working with Metro Vancouver staff to clarify the goals and objectives of different initiatives and projects and then to develop and support the process to engage the relevant stakeholders in identifying options/articulating a recommended course of action that can be presented to the relevant decision-makers.  An important component of this position will be to enhance our engagement efforts on climate action.

You are: a confident team player, strong in expressing your opinions and perspective but able to listen and learn from your colleagues who, just like you, thrive in working towards shared goals. You bring strong organizing, communication and planning skills to the table along with experience in public outreach, engagement and event organization, a strategic sense and an attention to details.  You are able to multi-task and are comfortable working with minimal supervision because once you develop a clear understanding of the project objectives and priorities, you are motivated to deliver quality work. At Metro Vancouver, we operate in a dynamic and fluid environment so the ability to think strategically as well as adapt to changing conditions will be important.

This role:

  • Plans, designs, reviews, coordinates and advises on Metro Vancouver public involvement, engagement and outreach initiatives from concept to final product; reviews proposals from external stakeholders and departments for the development of promotional materials; ensures compliance with communications and public engagement policies and standards, annual work plans and board priorities; recommends final approval by a superior; identifies projects which can be implemented inter-departmentally or regionally; contacts appropriate personnel; and provides on-going guidance to departments and external stakeholders regarding initiatives, engagement approach and methodology.
  • Consults with project managers and superiors to identify the public’s role in the decision-making process and to define public engagement objectives; and determines the appropriate level of public engagement and suitable engagement techniques for various corporate initiatives, including politically-sensitive initiatives in accordance with corporate policies.
  • Serves as primary staff support for the administration of an assigned committee or task force pertaining to the work; assists a superior in the implementation of work plans and business models; responds to and carries out committee directives; administers programs and strategic initiatives, including developing, reviewing and updating adjudication criteria, screening applications, and overseeing process; compiles and presents reports and defends controversial decisions; and makes presentations to municipal councils, external stakeholders and various organizations.
  • Plans, develops and implements communication to external stakeholders involved in strategic initiatives; develops strategies and implementation plans; develops policy statements, papers and committee and Board reports.
  • Serves as project leader for major public events such as international forums, trade shows, symposia and public consultations; develops event concepts and formats; collaborates with and advises key stakeholders in defining themes, securing speakers and materials; and facilitating and overseeing events.
  • Serves as primary liaison with external stakeholder groups in the development of strategies related to strategic initiatives around Metro Vancouver Board strategic priorities; and represents the department at various committees as required.
  • Establishes and maintains effective working relationships with staff in other departments, a wide variety of external contacts at various levels within provincial and federal government agencies, municipalities and committees; coordinates various activities, programs and projects; and acts on behalf of a superior at various meetings as required.
  • Directs the preparation of comprehensive reports, documents and materials for project reporting on public engagement processes and outcomes; oversees and executes the collection of engagement input; reviews, interprets, analyzes, and tracks engagement input and outcomes; and recommends course of action for policy decisions and directions. 
  • Prepares reports for Metro Vancouver standing committees and Boards; presents and defends public engagement plans and strategies, as well as reports summarizing public engagement initiatives; analyzes stakeholder input; and ensures impacted stakeholders and communities are reported back to.
  • Assists in the hosting of various media events in support of intergovernmental relations and public engagement initiatives; and provides emergency response back-up.
  • Develops a variety of editorial projects for internal and external audiences; and conceptualizes and prepares content for dissemination through websites and social media.
  • Develops annual work plans and budgets; and responds to discovered work plan needs as necessary.
  • Directs the work of Consultants and staff assigned to projects; develops project scope and deliverables; and establishes schedules as necessary.
  • Performs related work as required.

To be successful, you have:

  • Bachelor’s degree in community planning, political science, public administration, communications, public relations, marketing or a related field, plus considerable related experience, or an equivalent combination of training and experience.
  • Thorough knowledge of the communications and public engagement principles, practices, techniques, methods and procedures applicable to the work.
  • Thorough knowledge of Metro Vancouver objectives, philosophies and policies related to the work.
  • Considerable knowledge of the programs, functions, activities and services of the various departments as they relate to the work performed.
  • Considerable knowledge of the BC Local Government Act and the BC Freedom of Information and Protection of Privacy Act and other related policies, rules and regulations, bylaws and legislation governing the work.
  • Considerable knowledge of the purpose, goals and objectives of the committees and task forces served.
  • Ability to plan, design, review, coordinate and advise on public engagement and outreach initiatives.
  • Ability to develop and prepare public engagement plans, define problem areas, determine engagement methods, coordinate the collection of input from various internal and external sources, analyze and evaluate engagement and outreach data, and prepare comprehensive reports.
  • Ability to direct the work of consultants and staff assigned to complex projects as required.
  • Ability to provide staff support to an assigned committee or task force and administer a program or implementation plan pertaining to the work.
  • Ability to provide leadership and advice, develop concepts, and oversee major public events and engagement initiatives.
  • Ability to liaise with external stakeholder groups in the development of strategic initiatives around Metro Vancouver Board strategic priorities.
  • Ability to develop various editorial projects and conceptualize and prepare content for websites and social media.
  • Ability to establish and maintain effective working relationships with a wide variety of internal and external contacts.
  • Ability to communicate effectively orally and in writing, including the ability to communicate technical information to various internal and external audiences in lay terms and the ability to prepare various communications materials, reports and presentations.
  • Driver’s License for the Province of British Columbia.

Our Vision: 
Metro Vancouver embraces collaboration and innovation in providing sustainable regional services that contribute to a livable and resilient region and a healthy natural environment for current and future generations.
We are committed to diversity and inclusion and being representative of the region we serve.  We invite all qualified candidates to apply including Indigenous People, visible minorities, immigrants, LGBTQ2S+, all genders and persons with disabilities. 
Metro Vancouver is implementing a COVID-19 vaccination policy. As a condition of employment, newly hired Metro Vancouver employees will need to be fully vaccinated (subject to any exemptions and accommodations) and be required to provide proof of vaccination. Please follow this link to our Careers page where you can submit your application by February 11, 2022.

Region: Lower Mainland
Professional Categories: Planning & Development, Communications, Civic Engagement
Posted: January 14, 2022, 9:33 am
Expires: February 11, 2022, 4:30 pm
Employment Type: Full Time
Employment Length: Permanent
Education Requirement: No degree, certificate or diploma
Job Experience: Experience an asset
Rate: $88,217.34 to $104,313.61 Year