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MATI® - Advanced Communication Skills for Local Government Professionals
Local Government Management Association and Capilano UniversityMATI® Advanced Communication Skills for Local Government Professionals (PADM 205)
ONLINE
May 17 - June 25, 2021
• Learn communication essentials – listening and open question techniques
• Manage difficult conversations and improve skills for resolving conflict
• Practice coaching and negotiating skills
• Improve council/board-staff communication
• Get advice on your own communication challenges
• Communicate better with diverse populations
• Learn effective public consultation approaches and techniques
• Discover best practices for communicating with and through the media
• Learn about effective tools