Careers

BC Local Government Job Posting Service

Clerk-Typist 2

(Regular Full Time)

The City of White Rock is a unique, ocean-side community of 22,000 citizens known for its sunny weather, expansive beach, historic pier, delightful restaurants, and sense of community. The City is located half an hour south of Vancouver on the shore of Semiahmoo Bay.

The Planning and Development Services Department seeks an individual with outstanding customer service, interpersonal and organizational skills to join their team on a Regular-Full Time basis. Reporting to the Manager, Building and Bylaw Enforcement, the Clerk Typist 2 handles a variety of telephone, email and in-person inquiries and provides factual information on matters related bylaws, regulations, policies and procedures and other departmental activities. Your role will include delivering customer service in a professional and courteous manner, and handling customer complaints with a considerable amount of judgement to mitigate escalation of issues to senior levels of the organization. Other job duties are maintaining a variety of departmental records, files and accounts, and performing other routine clerical tasks. The successful candidate is a self-starter, driven, highly organized, and possesses outstanding communication skills and customer service skills.

Requirements:
  • Completion of Grade 12 supplemented by word processing and administrative courses, preferably Microsoft Office Suite training, plus sound related experience performing clerical duties in an office environment; or an equivalent combination of training and experience;
  • Sound knowledge of bylaws and of applicable departmental rules, regulations, policies and procedures related to the work performed;
  • Sound knowledge of departmental recordkeeping and filing systems and ability to maintain files and records related to the work;
  • Sound knowledge of computer systems and software applications, including Tempest and Vadim, related to the job duties, and the ability to operate a variety of office equipment;
  • Proficiency in the use of computer software including Microsoft Office with strong word processing and typing skills and the ability to use and create templates, spreadsheets and mail merges;
  • Sound knowledge of business English, spelling, punctuation and arithmetic;
  • Ability to deal effectively with the public and a variety of other internal and external contacts in processing inquiries and complaints and to provide a variety of factual information and related services in a professional manner; plus ability to work effectively under pressure while dealing with contentious matters and difficult customers;
  • Ability to work collaboratively with others and to make a positive contribution to a team environment;
  • Ability to perform clerical duties with accuracy and detail and in accordance with established rules, regulations, policies and procedures;
  • Ability to type a variety of material, compose routine correspondence and prepare and maintain files, records, reports and related material;
  • Ability to exercise initiative and make decisions in accordance with applicable rules, regulations and policies;
  • Ability to prioritize workloads, to work independently with minimal guidelines and supervision, and to perform tasks under periodic work pressure.

The annual wage range $27.30 - $31.97 (2024 rates) for this position is with comprehensive benefits offered. If your experience and education have prepared you for success in this role and you are committed to working in a manner that supports a respectful, healthy, and safe environment, we invite you to apply. Please submit a cover letter and resume. Please note only complete applications will be considered.

Application Deadline: Open Until Filled
Submit your application: Online at whiterockcity.ca/careers
Subject Line: 2024-42

Organization: City of White Rock
Region: Lower Mainland
Professional Categories: Office Administration
Posted: June 25, 2024, 11:43 am
Expires: July 10, 2024, 4:30 pm
Employment Type: Full Time
Employment Length: Permanent
Education Requirement: Other trades certificate or diploma
Job Experience: Experience an asset
Rate: $27.30 to $31.97 Hour